I wanted to mention, for the benefit of my fellow associates, that if a family member of a deceased veteran wants a Presidential Memorial Certificate, the request form is VA Form 40-0247 August 2014. (All versions of this form dated before May 2013 will not be accepted or processed. I had to learn the hard way, even after help from a local Veterans office, which gave me an earlier-dated form.)

You now have to certify that, to the best of your knowledge, the decedent has never committed a serious crime, such as murder, sexual offense or other offense that could have resulted in imprisonment for life, etc.

Thanks for doing what you do!
John Mohor, Associate
LTC, USA (Ret)

To download the Presidential Memorial Certificate request form 
online, go to:http://www.va.gov/vaforms/va/pdf/VA40-0247.pdf